Cost-effective
IOT is an amazing technology which helps organizations in carrying out functionalities which cost less and improve efficiency of the system as well. The devices including apps developed using internet of things technology can help professionals in monitoring equipment in addition to minimizing the downtime and risky factors.
These applications have proven to be really helpful in prediction possible system failures and misalignments. The systems built using IoT are smart and can help officials in controlling various electrical systems.
Enhanced productivity
Every business wants to improve their profit and productivity by adopting the latest development trends. With the help of Internet of Things development technology we can manufacture sectors which help businesses in accessing and managing the various stages involved in the development procedure with the help of real time data and variables.
The IoT developed applications can also help companies in calculating the most productive hours of their employees so that important meetings and tasks can be scheduled during those hours. IoT based apps can also help in management procedures and can inform employees about expected technical disruptions, support remote trouble shooting procedures, repair any errors in work stations in addition to carrying out automation of routine based functions.
Improved customer experience
The progress of any business hugely depends upon the customer services they offer. IoT developed applications can help users in carrying out transactions using mobile card readers, smart trackers, etc. These applications also help user in keeping track of their transactions, and other such data and make customer experience smooth and seamless. The smart grid technologies and smart meters help users in indentifying and resolving problems.
Improved monitoring
With IoT, sensors and smart devices provide the capability to manage a network of physical objects. Consider monitoring across multiple layers of the network and infrastructure used by you and your customers. The data that you collect from an onsite monitor could be enhanced with data about hardware version, firmware version, and location. Go beyond the sensor data and look at how that data is captured and transferred, such as timestamps and error logs to improve network performance.
Real Time Data
Track decisions in real time and trigger scripts with fully customizable notifications and workflows.
Access Control & Security
IoT provides unique IDs that implement end-to-end security for connected devices and protect data and users.
Increase customer dialog
All of this new capability provides opportunities to increase the level of dialog and interaction with customers. Consider the utility bill that you receive each month. Most likely, it provides you with an estimate of what you might expect to pay over the next couple of months. Use that example and work with your marketing and business development partners to translate the IoT data you are capturing and into models that will increase customer dialog, trust and retention.
Fine tune services and products
Leading edge firms are using IoT to fine tune their services and products. As an analogy, think about the light fixtures that have a sensor so that the lights turn on when you enter the room. But after some time the room goes dark, forcing you to wave your around arms to turn the light back on. It’s aggravating! Now apply this example to your customer: Do they need something from you but, because the flow of information is not tuned, it is causing an interruption? (lights off!) Look for gaps or interruptions of data relative to the process your customer is engaged in. What can you do to fine tune and close any gaps that your customers experience?
New revenue streams
IoT capabilities allow you to set up and roll out new products and services, often quickly. Use data collected by IoT devices to help predict what your customers need and speed planning and delivery of new revenue-generating offerings. Combine IoT data you are collecting with historical data to proactively identify areas of new work (i.e., new revenue). How can the information be presented to the customer to increase interaction and demonstrate a high level of customer focus? For example, provide call center employees with data that helps them suggest new products and services tailored to each customers’ needs and preferences.
Improve control of operation processes
In addition to new capabilities, we can consider IoT's ability to improve and enhance controls. Examples can range from new visibility into the data to automating a control that combines IoT data, artificial intelligence and machine learning. Consider how you are capturing data anomalies or gaps in your data collection for each control. Each anomaly should create a response and action. But the reality could be that the anomaly is not seen or reacted to in a timely manner. Look at each part of the infrastructure and what can be done to close the gap and improve and enhance controls.
Interconnected Devices
With IoT, users can seamlessly manage their smart devices from anywhere, anytime.
